Flower Subscriptions are a tool for Floranext florist website customers to earn more by enabling customers to buy repeating flowers and plants.
For example, a website customer can buy roses for his wife to be delivered every month for six months. Or a daughter can buy weekly flowers for her mother without any end date.
Note - Flower Subscriptions must be enabled by our team for the feature to be available on your website. Also, you must have integrated credit card processing with Stripe or USAePay in order to get access to this feature. You can contact us to get set up!
How does Subscription Flowers work?
How will I get notified about recurring orders?
Recurring Flower Subscriptions will show on your admin dashboard for you to process.
Also, you will receive an email reminder before orders are due with a link to your admin dashboard. You can update the email notification settings using Settings > Website Settings > Subscriptions.
How can I update Flower Subscription packages and prices?
From our new admin page under Settings > Website Settings > Subscriptions you can update:
- Subscription Package Info
- Example Images
- Nav Bar Settings
- Reminder Notification Settings
- Terms & Conditions
How can I showcase flower subscriptions on my florist website?
There are several ways to link customers to flower subscriptions:
- Banner - navigate to Admin > Website > Design > Banners. Add a banner for subscriptions.
- Nav Bar Link - navigate to turn on/off link to Flower Subscriptions
- Widgets (only available on our Advanced Themes themes)
How can customers update their subscriptions?
Customers can login from the "Customer Login" link, located at the footer of your website.
From there they can edit their payment methods, view past orders, recipient info for upcoming subscription orders and even their next delivery date.
Can I update my customer's subscription myself?
From Admin > Reports > Subscriptions/Standing Orders you can edit upcoming orders that have not been processed yet. You can even edit a customer's subscription schedule if needed.
Are Flower Subscriptions available on all packages?
Flower Subscriptions are available for Florist Website customers. Contact us for more information on how we can get you set up!
Is this related to Standing Orders?
Yes. Standing Orders is an existing feature for our POS customers to set up recurring deliveries for customers. Subscription Flowers is a revamp and relabel of the old Standing Orders where customers can sign up and manage their Subscriptions from your website's frontend.