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Taking Orders and Order Management

  • Duplicating an Order

    Navigate to the order page of the order you want to duplicate. On this page, click Duplicate on the left-hand menu. This will allow you to duplicate the order but change details of the order such as s...

  • Managing Incoming/Outgoing Wire Orders with Floranext

    The Floranext florist POS allows you to easily manage incoming and outgoing wire orders. This article will review recording incoming and outgoing wire orders, not including Flower Shop Network. To set...

  • Setting Up FSN Order Sending/Receiving

    If you are a member of Flower Shop Network, you can activate FSN in your Floranext POS to send and receive FSN orders directly through Floranext. To understand how it works, See Floranext POS & Flower...

  • Adding a Non-Taxable Product to an Order

    On the Take Order screen, once you add the product to the order, make sure the column Tax in the Order Summary section is unchecked. This will remove tax from the product. Note that when creating a PO...

  • Removing a Customer Credit Card on File

    If you have integrated credit card processing with your Floranext POS, you have the ability to save credit card info for your customer securely. To remove a saved credit card for a customer, go to the...

  • Setting Up a Standing Order

    Setting Up a Standing Order To set up a standing order, you will first create the original delivery order as you normally would under the Take Order tab. Once the original order has been created, go t...

  • Using a Square Reader with Floranext

    The Square reader is a small white device that plugs into the headset jack of your handheld devices. It is compatible with both Android and Apple products. Square is also a credit card merchant proces...

  • Sending a Wire-Out for an Order Placed on Your Floranext Website

    If you are using Floranext with an FSN integration and you receive a Floranext website order that is outside your delivery area, it can be wired out using FSN. You'll need to create a new order to sen...

  • Editing a Product Description in an Order

    To edit the description of the order, click the edit button. This will allow you to edit the description of the item. Be sure to click the green check mark to Save!...

  • Looking Up an Address, City, or Zip/Postal Code Using the Validate Button

    What Does the Validate Button Do? The validate button checks the address, city, state and zip/postal code you've entered against Google Maps and suggests addresses. Choose the correct address from the...